From April 2019 ESAS became part of a larger ‘Ealing Advice Service’ consortium of 10 local charities.

The Ealing Advice Service offers free, confidential advice to all residents of Ealing.

We store data in line with data protection regulations. For details of our data protection policy and privacy notice, please see our main site:

Telephone Advice Service, Appointments and Advice Surgeries

Please call the main number for initial telephone advice on 02085798429 (option 1). Our telephone advice service is open:

10:00am to 5:00pm – Mondays, Tuesdays, Thursdays and Fridays

12:00pm to 5:00pm – Wednesdays (with limited evening appointments)


Our phone lines can be very busy. If we don’t answer right away, please leave a message with your name and contact number and we will call you back.  


If we cannot resolve your inquiry over the phone, we will arrange an appointment with an EAS caseworker at one of our locations in Ealing or refer you to another organisation who might be able to help.


You can also send details of your inquiry to EAS via email, the website or by visiting the Age UK Ealing office, 135 Uxbridge Road, West Ealing W13 9AU.


The office is open for 15 minute drop-in enquiries at the following times:


Monday 10am - 4pm

Tuesday 10am - 4pm

Wednesday closed (appointments only)

Thursday 10am - 4pm

Friday 10am - 1pm


The drop-in is closed for lunch between 1:00 and 2:00 and the service is closed on weekends, bank holidays and the period between Christmas and New Year.


Contact EAS:

Phone:    020 8579 8429

Text Only:     07837 186 733


Professionals referring clients to EAS can use the online referral form by clicking here.  This is the quickest way to make your referral.

If you are unable to complete this online form you also 
download and complete this referral form and email it to us